Contractor: IT Operations Specialist

The Role: Newsela is seeking an IT Operations Specialist to empower our team by delivering seamless tech support, optimizing internal platforms, and driving operational efficiency for a distributed team of 500+ employees. In this role, you will be the face of IT for Newsela staff – handling day-to-day access, security, and hardware requests, while orchestrating an exceptional onboarding and offboarding experience for all employees.