About the Role
SUMMARY
The IT Service Desk Manager is responsible for leading a geographically distributed service desk team— spanning Chicago, New York, and offshore team members — and ensuring the firm’s end users receive exceptional technical support across hardware, enterprise software, and an increasingly AI-powered technology stack. This is a hands-on, player-coach role requiring both strong technical depth and the ability to manage, coach, and dev
Company
GCM Grosvenor →Job Details
- Location
- Chicago, Illinois, United States
- Work Type
- On-site / Hybrid
- Posted
- 2 weeks ago