Customer Support Systems & Analytics Architect
Mercury· San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United StatesRemote· 5 days ago
Apply Now ↗About the Role
We’re looking for a Customer Support Systems & Analytics Architect to own the data strategy and reporting function within the Customer Support organisation at Mercury. As our operations grow in complexity—spanning multiple channels, an expanding BPO model, and sophisticated AI automation—we are moving away from fragmented, project-based data support toward a model of holistic ownership.
In this role, you will be responsible for how we capture, structure, and c
Company
Mercury →Job Details
- Location
- San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Work Type
- Remote
- Posted
- 5 days ago